The Flat World Network Inc. – Privacy Policy

Last updated: May 2025

The Flat World Network Inc. (“we,” “us,” “our”) operates https://flatworldnetwork.com (the “Site”) and provides related services, including newsletters, podcasts, free audits, and paid Amazon management services (collectively, the “Services”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains:

1. What information we collect
   
   
2. How we use it
   
   
3. With whom we share it
   
   
4. Your rights and choices
   
   
5. How we protect it
   
   
6. How to contact us

1. Information We Collect

A. Information You Provide Directly

• Contact Forms & Audit Requests: Name, email, phone, company name, and any additional details you submit.
  
  
• Newsletter & Podcast Subscriptions: Name and email address.
  
  
• Service Agreements & Onboarding: Billing information (payment method, billing address), Amazon Seller Central user permissions, and any business data needed to deliver Services.

B. Information Collected Automatically

• Usage Data: Pages visited, time spent, clicks, referring URLs, IP address, browser type, device type, operating system, and geolocation (city-level).
  
  
• Cookies & Tracking: We use cookies, web beacons, and similar technologies to collect information about your interactions on the Site. See Section 4 for details.

C. Information from Third Parties

• Analytics Providers: Google Analytics, Hotjar, etc., for aggregated traffic and behavior data.
  
  
• Marketing Platforms: Email marketing tools (e.g., Mailchimp) for newsletter performance.

2. How We Use Your Information

We process your data to:

• Provide, operate, maintain, and improve the Site and Services.
  
  
• Respond to your inquiries, requests, and support tickets.
  
  
• Send newsletters, podcasts, promotional emails, and service-related communications.
  
  
• Deliver free audits and paid Services, including onboarding and account management.
  
  
• Analyze Site usage to enhance user experience and measure effectiveness of our marketing.
  
  
• Comply with legal obligations (e.g., tax, accounting, regulatory).

3. Legal Basis for Processing (EEA & UK)

If you are in the European Economic Area or the UK, our bases for processing personal data are:

• Consent: For optional newsletter sign-ups, cookies beyond “strictly necessary,” and marketing communications.
  
  
• Performance of a Contract: To onboard you and deliver Services.
  
  
• Legitimate Interests: To operate the Site, improve our Services, and protect our business.
  
  
• Compliance with Law: To fulfill legal and regulatory obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to collect and store information when you visit the Site.

• Essential Cookies: Enable basic Site functionality (e.g., logging in, form submissions).
  
  
• Performance & Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
  
  
• Marketing Cookies: Used by third parties to deliver targeted advertising.

You can manage your cookie preferences via your browser settings or our cookie banner. Disabling cookies may impact your experience or certain Site features.

5. Sharing & Disclosure

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (e.g., hosting, email delivery, analytics, payment processors).
  
  
• Legal & Safety: Courts, law enforcement, or government authorities when required by law, legal process, or to protect rights, property, or safety.
  
  
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets—subject to confidentiality obligations and your choices where required by law.
  
  

We do not sell your personal data to third parties.

6. International Data Transfers

Your information may be processed in Canada, the United States, or other jurisdictions where our service providers reside. We implement appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data remains protected in accordance with this Policy and applicable law.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Policy, to fulfill legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

8. Security

We employ administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. Please contact us if you suspect any breach.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access a copy of your personal data.
  
  
• Correct inaccuracies in your data.
  
  
• Delete your data (right to be forgotten).
  
  
• Restrict or object to processing.
  
  
• Data portability: Receive your data in a structured format.
  
  
• Withdraw consent at any time for consent-based processing.
  
  
• Opt out of marketing communications by using the unsubscribe link or contacting us.

To exercise your rights, please contact us (see Section 12). We will respond in accordance with applicable law.

10. Children’s Privacy

Our Site and Services are not directed to children under 16. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us to have it deleted.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal data we collect and how we use it.
  
  
• Right to delete your personal data.
  
  
• Right to opt out of the sale of personal data (we do not sell data).
  
  
• Right to non-discrimination for exercising your CCPA rights.

Submit verifiable requests to our contact email.

12. Updates to This Policy

We may update this Policy from time to time. We will post the revised Policy with a new “Last updated” date. Continued use of our Site or Services after changes indicates your acceptance.

13. Contact Us

If you have questions or wish to exercise your rights, please contact:
The Flat World Network Inc.
Email: legal@flatworldnetwork.com
Address: 657 Park Rd. Innisfil, ON L9S 0E8 Canada

Thank you for trusting The Flat World Network Inc. with your information. We are committed to protecting your privacy and providing a secure user experience.